Understanding software is one of the easiest ways to improve staff productivity. Cloud A2K's experience with Clients oftentimes has shown that many staff are not aware of functionality that easily saves time, significantly improves accuracy or creating simplicity in communication and coordination.
To establish a benchmark on where our Clients Revu ability sits, Cloud A2K’s mission is to ensure that our clients are using the software in the most efficient way to best meet their project challenges with our Bluebeam Revu Discovery Workshops.
Please refer to the attached document on Bluebeam Revu Discovery Workshops for further information.
As part of our Support Services, we offer Lunch and Learn session, nicknamed BlueBursts.
The intention of these 1hr BlueBursts is to focus on key workflows that the end-user should be capable of in that aspect of Revu.
Ideally, we sit with staff in their office to demonstrate and explore workflows, questions are encouraged and Laptops a brought along. These Lunch and Learns can be broadcast to other offices if required.
Some of the BlueBurst topics are, but not limited to:
Note that some workflows will require more than just 1 lunchtime to become proficient.
Please contact us to organise Lunch and Learns for your Company.
We also understand that not all staff can be seen face-to-face or at the convenience of a certain time of day, so in addition to Lunch and Learn we offer BlueBurst Webinars. These Webinars can cover the same topics as Lunch and Learns, but being more flexible in time and duration that Lunch and Learns.
Please contact us to organise Webinars for your Company.
As part of our Cloud A2K Support programme, we offer remote troubleshooting of advanced problems for Bluebeam Revu queries which will be answered within 24hrs.
Upon acceptance of the Cloud A2K Bluebeam Revu Support, please refer to our logging support questions step by step guide.
One of our friendly receptionists will take your details and log a support ticket on your behalf. You will then receive an email with the details of the ticket they have logged.
The following example is the Subject for a Priority 2 ticket: P3 – New Licence File.
NOTE: Emails that contain no priority will be treated as a priority 5 enquiry.
TIP: set @clouda2kstore.com.au in your safe sender's list